Shipping & Exchanges

Do you ship internationally?

Currently we ship within the United States. International shipping is something we're exploring as we grow-- Stay tuned!

What carriers do you use?

  • U.S. orders: UPS and USPS

How long will it take to receive my order?

  • U.S.: 7-10 days

Do you ship everything together?

Yes—we ship all items in your order as one package to reduce cost and environmental impact.

Do you accept returns or exchanges?

We offer exchanges only within 14 days of delivery (no refunds).

Exchange Terms:

  • Items must be unworn, unwashed, and in original condition

  • U.S. customers only

  • $10 flat restocking fee applies

To begin an exchange, email info@jackdouglasdesign.com with your order number.